Frequently Asked Questions

We offer a variety of pet supplies, including pet food, toys, and cleaners for both cats and dogs.

 

Yes, we provide free shipping on all orders over $99.

 

We accept returns within 90 days if the goods have problems. Please refer to our Return/Refund Policy for more details.

 

You can contact us 24/7 at +1 (903) 426-2722 or email us at contact@nextbuystoree.com.

 

Yes, we ensure 100% secure payment.

 

Yes, we frequently have promotions such as 30% off orders over $150, 20% off pet cleaners over $50, and 25% off pet toys every Friday.

 

Yes, subscribe to our newsletter to receive exclusive offers and pet care tips.

 

Our address is 5007 Timber Creek Dr, Tyler, TX 75703, USA.

 

Once your order is shipped, you will receive a tracking number via email to track your package.

 

We accept major credit cards, PayPal, Stripe and Apple Pay.

 

Currently, we only ship within the United States.

 

Yes, you can change or cancel your order within 24 hours of placing it by contacting our customer support.

 

Currently, we only ship within the United States.

 

Standard shipping typically takes 3-5 business days.

 

Yes, we offer gift cards that can be purchased online.

 

We strive to offer eco-friendly and sustainable products whenever possible.

 

You can leave a review on the product page after making a purchase.

 

Yes, we offer bulk discounts for large orders. Please contact our sales team for more information.

 

If you receive a damaged item, please contact us immediately for a replacement or refund.

 

Yes, you can create a wishlist by signing into your account.

 

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